Application Lifecycle Management - ALM Solutions
Kovair Application LifeCycle Management Solution / ALM Solutions provide a rich and configurable global platform for implementing a software development life cycle (SDLC) process, collaborating on the entire IT development cycle and tracing implementations back to original specs. Kovair Requirements Management ensures that all developers are working from the same playbook, no matter where they are located, and that there are no costly last minute surprises - whether the project was developed in the office next door, or by an offshore partner 10,000 miles and several time zones away. The result is a top-quality application that matches what the user asked for and complies with all internal and external project Requirements.IT Service Management - ITSM Solutions
Kovair IT Service Management Solution provides a workflow based configurable platform for implementing ITSM processes distributed over multiple geographic locations accessed 24x7 over the web. Kovair ITSM is created based on the guidelines of ITIL v3. The different components of ITSM solution include Service Request, Incidents, Problems, Changes, Release Management and CMDB. Kovair’s ITSM solution includes all of these components in a single interface and tightly integrated with each other. However, if an IT organization already owns 3rd party tools to manage different service areas in ITSM, Kovair’s Omnibus Integration Technology helps them integrate all these tools with Kovair’s ITSM platform.
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